Privacy Policy

PolyCore Industries ("we", "us", or "our") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or submit inquiries through our contact forms. Please read this policy carefully. If you disagree with its terms, please discontinue use of our Site.

We collect information you voluntarily provide to us when you: • Submit an inquiry or contact form (name, company, email, phone, industry, product interest, message) • Download technical resources or product brochures • Subscribe to industry updates or newsletters • Request product samples or technical consultations We also automatically collect certain technical data when you visit our Site, including IP address, browser type, operating system, referring URLs, and pages visited — solely for analytics and site improvement purposes. We do not collect sensitive personal data such as financial information, government IDs, or health-related data.

We use the information we collect to: • Respond to your inquiries and provide technical support • Send requested product information, data sheets, and quotations • Process and fulfil orders and service requests • Improve our website content and user experience • Send periodic communications about products and industry insights (with your consent) • Comply with legal obligations and protect our legitimate business interests We will not sell, trade, or rent your personal information to third parties for their marketing purposes.

We may share your information with: • Internal Sales and Technical Teams who process your inquiry • Authorised Distributors in your region (only when relevant to your inquiry) • Service Providers who assist with website hosting, analytics, and communication tools — bound by confidentiality agreements • Legal Authorities when required by law, court order, or to protect our rights All third parties with whom we share data are required to maintain the confidentiality and security of your information.

We implement industry-standard technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These include: • SSL/TLS encryption for all data transmitted to our Site • Secure server infrastructure with regular security audits • Access controls limiting data access to authorised personnel only • Regular employee training on data protection practices However, no method of internet transmission or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee absolute security.

We use cookies and similar tracking technologies to enhance your browsing experience. Cookies we use include: • Essential Cookies — Required for Site functionality and navigation • Analytics Cookies — Help us understand how visitors interact with the Site (e.g., Google Analytics) • Preference Cookies — Remember your settings and preferences You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of the Site may not function properly if cookies are disabled.

Under applicable data protection laws, you have the right to: • Access — Request a copy of the personal data we hold about you • Correction — Request correction of inaccurate or incomplete data • Deletion — Request erasure of your personal data ("right to be forgotten") • Portability — Receive your data in a structured, machine-readable format • Objection — Object to processing of your data for direct marketing • Withdrawal — Withdraw consent at any time where processing is based on consent To exercise any of these rights, please contact us at privacy@polycore.com. We will respond to all requests within 30 days.

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, or reporting requirements. • Inquiry data: Retained for 3 years from last contact • Customer transaction data: Retained for 7 years as required by tax law • Marketing opt-in data: Retained until you unsubscribe • Website analytics data: Anonymised after 26 months After retention periods expire, data is securely deleted or anonymised.

If you have questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please contact our Data Protection Officer: PolyCore Industries — Data Protection Email: privacy@polycore.com Phone: +91 22 4567 8900 Address: Industrial Estate, Navi Mumbai, Maharashtra 400710, India Last updated: March 2024